Mr. Yang Driving School – Official School Policy
Last Updated: Aug 05, 2025
1. General Policies
- ✅ Enrollment in any service confirms your agreement to follow all policies outlined herein.
- ✅ Our mission is to help students become safe, confident, and responsible drivers.
2. Lesson Scheduling & Attendance
- ✅ All driving lessons must be booked in advance—online, by phone, or in person.
- ✅ Students must bring a valid learner permit or driver’s license to each lesson.
- ✅ Arriving more than 15 minutes late may result in a shortened or canceled lesson without refund.
- ✅ Repeated lateness may lead to service denial.
3. Cancellation, Rescheduling & No-Show Policy
- ✅ We require 24 hours’ (or one business day’s) notice to cancel or reschedule a lesson.
- ✅ Late cancellations (under 24 hours) will incur a $30 cancellation fee or may be fully charged.
- ✅ No-shows are non-refundable.
- ✅ Emergency cases (e.g., medical issues or extreme weather) will be reviewed on a case-by-case basis at management’s discretion.
4. Payment & DMV-Compliant Refund Policy
- ✅ Full payment is required at the time of booking unless otherwise agreed in writing.
- ✅ Refunds are only issued for cancellations made at least 48 hours prior to the first scheduled service.
- ✅ If a student cancels a prepaid package, a refund may be issued for unused services minus an enrollment fee of $10 or 10% of the total package price (whichever is greater), in accordance with DMV Regulation Part 76.8.
- ✅ Refunds for partially completed packages are calculated based on standard per-lesson pricing, not promotional rates.
- ✅ No refunds are issued for missed lessons, late cancellations, or expired packages.
- ✅ Prepaid services are non-transferable and must be used within the stated validity period.
- ✅ Refunds are processed within 7–10 business days to the original payment method or by check (if paid in cash).
5. Road Test Appointments
- ✅ Students must provide at least 7 days’ notice to reschedule a road test.
- ✅ If a student is late or missing required DMV documents, the appointment may be canceled without a refund.
- ✅ Use of a school vehicle for the road test must be prepaid and scheduled in advance.
- ✅ Warm-up lessons must be booked ahead of time and are subject to instructor availability.
- ✅ Instructor Discretion and Road Test Readiness Waiver:
- ✅ Mr. Yang Driving School and its instructors reserve the right to deny a student’s use of a school vehicle for the road test if, in our professional opinion, the student is not adequately prepared.
- ✅ If a student insists on proceeding with the road test against our recommendation, the student must sign a Road Test Waiver Acknowledgment form that places full responsibility for any damages, liabilities, or issues on the student.
- ✅ 👉 Download the Waiver Form (DOCX)
6. Student Conduct & Safety Expectations
- ✅ Students must follow all instructions provided by their driving instructor.
- ✅ Any reckless, aggressive, unsafe, or inappropriate behavior will result in immediate cancellation of the session without refund.
- ✅ Alcohol, drug use, or signs of impairment are strictly prohibited. Suspected impairment will result in lesson cancellation.
- ✅ Proper footwear is required — flip-flops, high heels, and bare feet are not permitted.
7. Vehicle Use & Liability
- ✅ Mr. Yang Driving School provides DMV-compliant, insured, and well-maintained vehicles for driving instruction.
- ✅ If a student uses their personal vehicle, proof of insurance and registration must be submitted prior to the session.
- ✅ The school and its instructors are not liable for any accidents, damages, or claims resulting from the student’s unsafe or negligent driving.
8. Privacy & Confidentiality
- ✅ All student records are kept confidential and are used solely for training and documentation purposes.
- ✅ Any photo or video used for marketing or training will only be captured and published with the student’s written consent.
9. Inclement Weather Policy
- ✅ Lessons may be rescheduled due to extreme weather conditions such as snow, ice, or flooding at no additional cost.
- ✅ Students will be notified of cancellations as early as possible.
- ✅ Instructors also reserve the right to cancel or postpone lessons if they determine road conditions are unsafe.
✅ Final Acknowledgement:
By signing up for any service at Mr. Yang Driving School, you confirm that you have read, understood, and agreed to all terms outlined above. These policies are designed to protect both the student and the school while ensuring a professional and safe learning experience.
Mr. Yang Driving School reserves the right to update these policies at any time in accordance with state law or operational needs.